Notice: Call Centre
Dear members and pensioners
In light of the events that took place this past week. The GEPF call centre will be operational this Saturday from 8:00 AM to 12:00 p.m.
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From: GEPF Customer Service Team
UPDATE: Government Employees Pensions Fund Offices and Call Centre Operational
NOTICE: 21 February 2024
The GEPF offices and call centre are now operational. This follows their closure since Friday, 16 February 2024, as a result of an attempt to gain unauthorised access to GEPF systems.
The GPAA has since restored regional office and call centre systems, and members and pensioners can now visit GEPF offices to submit claims and be assisted with other enquiries. The call centre operating hours have been extended from 07:30 to 18:00 until further notice. Work is currently underway to restore full functionality of the GEPF App.
The GEPF once again apologises for the inconvenience this has caused to members, pensioners, and beneficiaries. We reiterate that no payments were affected by this incident, and pensioners and members will receive their benefits as per their usual payment dates. The GEPF assures its members, pensioners, and beneficiaries that their benefits and personal information are safe, and that the administration system has not been compromised.
THE GEPF WILL HOST PRE-RETIREMENT WORKSHOP IN SOMERSET WEST
Venue: Hillsong Church, 10 Reese Road, Corner Century Drive and Main Road, Somerset West
Date: 8 February 2024
Time: 08h00-15h00
Please bring a valid identification document for assistance
SEE YOU THERE
THE GEPF WILL HOST AN INFORMATION SHARING SESSION IN HERMANUS
Venue: Sandbaai Hall, 71 Main Road, Sandbaai Hermanus
Date: 10 February 2024
Time: 08h00-16h00
Please bring a valid identification document for assistance
SEE YOU THERE
THE GEPF WILL HOST A PRE-RETIREMENT WORKSHOP IN KIMBERLY
Venue: Mittah Seperepere Convention Centre, 10 W Circular Road, West End, Kimberly
Date: 09 Novemver 2023
Time: 08:00 – 15:00
Please bring a valid identification document for assistance.
SEE YOU THERE!
THE GEPF WILL HOST AN INFORMATION SHARING SESSION IN THE NORTHERN CAPE PROVINCE
Venue: Thabo Moorosi Multiplepurpose Centre, Mothibistad, Kuruman,
Date: 11 November 2023
Time: 08:00–16:00
Please bring a valid identification document for assistance.
SEE YOU THERE!
THE GEPF WILL HOST A PRE-RETIREMENT WORKSHOP IN WELKOM
Venue: Welkom City Hall, Corner Tulbagh Street and Stateway Road, Welkom
Date: 19 October 2023
Time: 08:00 – 15:00
Please bring a valid identification document for assistance.
SEE YOU THERE!
THE GEPF WILL HOST AN INFORMATION SHARING SESSION IN THE FREE STATE PROVINCE
Venue: Lister Skhosana Primary School, 9176 Mandela Section, Tumahole Parys
Date: 21 October 2023
Time: 08:00 – 16:00
Please bring a valid identification document for assistance.
SEE YOU THERE!
THE GEPF WILL HOST AN INFORMATION SHARING SESSION IN GAUTENG
Venue: Ratanda Multipurpose Hall, Heidelberg Road, Ratanda
Date: 07 October 2023
Time: 08h00 – 16h00
Please bring a valid identification document for assistance.
SEE YOU THERE!
THE GEPF WILL HOST AN INFORMATION SHARING SESSION IN KWAZULU-NATAL
Venue: John Ross College, 1 Saligna Road, Arboretum, Richards Bay
Date: 09 September 2023
Time: 08h00–16h00
Please bring your valid identification document for assistance.
SEE YOU THERE!
